The Recall Portal provides consumers, health care professionals, sponsors, wholesalers, hospitals and retailers with access to information about recall actions occurring in Australia and New Zealand relating to therapeutic products. The Database holds information on recall actions that have been undertaken in Australia and New Zealand since 1 July 2012.
The Database is searchable for therapeutic product recall actions that include recall, recall for product correction, hazard alert and product alert (Medsafe only). Recall actions are included into the Recall Portal two days (excluding weekends) after the decision between the regulator (Medsafe/TGA) and the responsible entity (sponsor/supplier/importer) to commence the recall action. This allows time for the responsible entity to distribute the recall communication. In certain circumstances (e.g. consumer level recall actions and recall actions involving implantable medical devices), notices are published on the Medsafe and TGA alert pages.
The Database consists of information received from the responsible entity who has initiated the recall action, as well as information gathered by the regulators in their assessment of the recall action.
Note: If you are concerned about your health or if you have experienced an adverse event with one of the products listed for recall action, please seek advice from your health professional as soon as possible.
Further information about the Recall Portal
- Recall Portal: questions and answers (Q&A)
Questions and answers about the Recall Portal
- Instructions for searching the Recall Portal
How to use the Recall Portal
- Recall Portal: about the search results
Information about the two types of search results from the Recall Portal
- About Australian recall actions
- About New Zealand product recall information
- About overseas recall actions
Medsafe and TGA receive information about overseas recalls as part of their ongoing working relationships with many international agencies and overseas regulators of therapeutic products
Content last updated: 13 November 2013
Content last reviewed: 13 November 2013
Web page last updated: 13 November 2013